Top 28 Alternative for COLLABORATION in Customer Support 2025

discourse
A platform for community discussion. Free, open, simple.

discourse

Community builders

A platform for community discussion. Free, open, simple.

423.7K
visit
stars
Rocket.Chat
The communications platform that puts data protection first.

Rocket.Chat

Privacy

The communications platform that puts data protection first.

355.8K
visit
stars
hoppscotch
Open source API development ecosystem - https - //hoppscotch.io (open-source alternative to Postman, Insomnia)

hoppscotch

Development & IT

Open source API development ecosystem - https - //hoppscotch.io (open-source alternative to Postman, Insomnia)

197.4K
visit
stars
plane
Open Source JIRA, Linear, Monday, and Asana Alternative. Plane helps you track your issues, epics, and product roadmaps in the simplest way possible.

plane

Project management

Open Source JIRA, Linear, Monday, and Asana Alternative. Plane helps you track your issues, epics, and product roadmaps in the simplest way possible.

160.9K
visit
stars
zammad
Zammad is a web based open source helpdesk/customer support system

zammad

Customer support

Zammad is a web based open source helpdesk/customer support system

79.9K
visit
stars
freescout
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

freescout

Customer support

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

25.3K
visit
stars
Tiny Talk
Create AI chatbots trained websites/docs, integrate with WhatsApp or APIs, embed in websites fast

Tiny Talk

Customer support

Create AI chatbots trained websites/docs, integrate with WhatsApp or APIs, embed in websites fast

4.8K
visit
$49/lifetime
NoForm
Engage, qualify, capture -- turn visitors into leads 24/7 with NoForm's AI chatbot

NoForm

Customer support

Engage, qualify, capture -- turn visitors into leads 24/7 with NoForm's AI chatbot

1.4K
visit
$49/lifetime
peppermint
An open source ticket management & help desk solution. A zendesk/freshdesk alternative

peppermint

Customer support

An open source ticket management & help desk solution. A zendesk/freshdesk alternative

1.4K
visit
stars
Contact Button
Contact Button is an all-in-one website widget that increases engagement and captures new leads

Contact Button

Customer support

Contact Button is an all-in-one website widget that increases engagement and captures new leads

765
visit
$19/lifetime
Cheerlink
Engage customers with beautiful widgets and powerful AI chat support

Cheerlink

Customer support

Engage customers with beautiful widgets and powerful AI chat support

629
visit
$49/lifetime
answered.so
All-in-one AI-powered customer service -  resolve up to 70% of customer issues automatically

answered.so

Customer support

All-in-one AI-powered customer service - resolve up to 70% of customer issues automatically

233
visit
$69/lifetime
Releases - Changelog Software
Releases is a ridiculously simple approach to affordable changelog software

Releases - Changelog Software

Customer support

Releases is a ridiculously simple approach to affordable changelog software

222
visit
$19/lifetime
Bit Assist
Connect with your visitors using Facebook Messenger, WhatsApp, and 20+ social channels in one button

Bit Assist

Customer support

Connect with your visitors using Facebook Messenger, WhatsApp, and 20+ social channels in one button

$49/lifetime
civicrm-core
CiviCRM (Core Application and Framework)

civicrm-core

CRM

CiviCRM (Core Application and Framework)

stars
gitlabhq
GitLab CE Mirror | Please open new issues in our issue tracker on GitLab.com

gitlabhq

Development & IT

GitLab CE Mirror | Please open new issues in our issue tracker on GitLab.com

stars
Apache Answer
A Q&A platform software for teams at any scales. Whether it's a community forum, help center, or knowledge management platform, you can always count on Apache Answer.

Apache Answer

Community builders

A Q&A platform software for teams at any scales. Whether it's a community forum, help center, or knowledge management platform, you can always count on Apache Answer.

stars
Intercom
Intercom -  The complete AI-first customer service solution

Intercom

Customer experience

Intercom - The complete AI-first customer service solution

Paid
Jira
Jira | Issue & Project Tracking Software | Atlassian

Jira

Project management

Jira | Issue & Project Tracking Software | Atlassian

Paid
mattermost
Mattermost is an open source platform for secure collaboration across the entire software development lifecycle..

mattermost

Remote collaboration

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle..

stars
postal
📮 A fully featured open source mail delivery platform for incoming & outgoing e-mail

postal

Email management

📮 A fully featured open source mail delivery platform for incoming & outgoing e-mail

stars
SuiteCRM
SuiteCRM - Open source CRM for the world

SuiteCRM

CRM

SuiteCRM - Open source CRM for the world

stars
SkyRocket Google Reviews Website Widget
Display your Google Reviews on your website and with auto-updates weekly.

SkyRocket Google Reviews Website Widget

Customer support

Display your Google Reviews on your website and with auto-updates weekly.

$49/lifetime
spacebarchat
📬 Spacebar is a free open source selfhostable discord compatible communication platform

spacebarchat

Community builders

📬 Spacebar is a free open source selfhostable discord compatible communication platform

stars
plunk
The Open-Source Email Platform

plunk

Email management

The Open-Source Email Platform

stars
vanilla
Vanilla is a powerfully simple discussion forum you can easily customize to make as unique as your community.

vanilla

Community builders

Vanilla is a powerfully simple discussion forum you can easily customize to make as unique as your community.

stars
Zendesk
The Complete Customer Service Solution

Zendesk

Customer support

The Complete Customer Service Solution

Paid
Zoom
One platform to connect

Zoom

Remote collaboration

One platform to connect

Freemium