Top 8 Alternative for FEEDBACK in Customer Support 2025

zammad
Zammad is a web based open source helpdesk/customer support system

zammad

Customer support

Zammad is a web based open source helpdesk/customer support system

79.9K
visit
stars
freescout
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

freescout

Customer support

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)

25.3K
visit
stars
Answerly
Use this AI-powered live chat widget to analyze your business and provide instant customer support 24/7

Answerly

Customer support

Use this AI-powered live chat widget to analyze your business and provide instant customer support 24/7

11.5K
visit
$69/lifetime
Contact Button
Contact Button is an all-in-one website widget that increases engagement and captures new leads

Contact Button

Customer support

Contact Button is an all-in-one website widget that increases engagement and captures new leads

765
visit
$19/lifetime
answered.so
All-in-one AI-powered customer service -  resolve up to 70% of customer issues automatically

answered.so

Customer support

All-in-one AI-powered customer service - resolve up to 70% of customer issues automatically

233
visit
$69/lifetime
Intercom
Intercom -  The complete AI-first customer service solution

Intercom

Customer experience

Intercom - The complete AI-first customer service solution

Paid
vanilla
Vanilla is a powerfully simple discussion forum you can easily customize to make as unique as your community.

vanilla

Community builders

Vanilla is a powerfully simple discussion forum you can easily customize to make as unique as your community.

stars
Zendesk
The Complete Customer Service Solution

Zendesk

Customer support

The Complete Customer Service Solution

Paid